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Delivery Information

We know it’s really annoying when you’re shopping online and you get to the checkout only to discover that delivery is really expensive. We also know that most people want their items to arrive quickly.

That’s why we’ve done our best to provide fast and free delivery where possible. Tough Crates are both heavy and bulky to send, so our service standards and costs do vary somewhat depending on your location and the quantity you order. Please see below for full details.

It’s also worth pointing out that we can’t absolutely guarantee these delivery timescales as we depend on external couriers like everybody else. In our experience orders are received on time at least 98% of the time. We’re genuinely impressed with the service we’ve received so far, but if you absolutely need sturdy plastic boxes tomorrow as a matter of life and death it might be worth getting in touch before placing an order.

England, Wales and Scotland (excluding highlands and islands)

Orders of 5 or more placed before 1pm weekdays are dispatched the same day for free next working day delivery.

Orders placed after 1pm on Friday or on weekends are dispatched Monday for Tuesday delivery.

Orders of less than 5 are subject to an £8.99 delivery supplement

Highlands and Islands of Scotland

All orders are subject to a £10 delivery supplement.

Orders placed before 1pm weekdays are dispatched the same day for next working day delivery.

Orders placed after 1pm on Friday or on weekends are dispatched Monday for Tuesday delivery.

Isle of Wight

All orders are subject to an £8.99 delivery supplement


Orders placed before 1pm weekdays are dispatched the same day for next working day delivery.


Orders placed after 1pm on Friday or on weekends are dispatched Monday for Tuesday delivery.


Northern Ireland, Isle of Man, Isles of Scilly

All orders are subject to a £10 delivery supplement.


Orders placed before 1pm weekdays are dispatched the same day for delivery within two working days.


Orders placed after 1pm on Friday or on weekends are dispatched Monday for Wednesday delivery.